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Customer Focused (2) Posts

Montgomery: Beautifying the community

Posted by Montgomery Branch — Clarksburg, Maryland

The Montgomery team got to do something extraordinary for a local town, whose residents have become more like family. Recently, the Barnesville Town Commissioner reached out to the branch to inquire about spring maintenance at the town park, Lillard's Corner. The team got straight to work cleaning, edging, and mulching. The beautification of the park imparted a lasting memory on the commissioner, who sent feedback praising their efforts.

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Topics: Customer Focused

Phoenix: One BrightView approach earns lengthy customer relationship

Posted by Phoenix Branch — Phoenix, Arizona

The Phoenix Branch is working on a large project with a one-year maintenance period. Through our One BrightView approach involving teamwork and being customer focused, we’re hitting all the client’s deadlines and doing top-notch installations that are pleasing to the customer. The work the branch is putting in has also set them up to offer long-term maintenance services while also further supporting our goal of profitable growth.

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Topics: Customer Focused

Canton: Flexibility makes a happy customer

Posted by Canton Branch — Canton, Michigan

The Willow Pines Retirement Community recently reached out to BrightView requesting a change in landscaping with little time to spare. The team came together, collaborated flawlessly, and executed the contract for landscape maintenance in time for their grand opening and ribbon cutting. Twelve hours before the ribbon cutting, a late request came in from the client, and the team handled it with ease, leading to another happy customer.

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Topics: Customer Focused

Pontiac & Detroit: Going above and beyond during the NFL Draft

Posted by Pontiac & Detroit Satellite Branches — Detroit, Michigan

As Detroit shined with the NFL Draft, so, too, did our BrightView teams from Pontiac and the Detroit satellite branches. With our commitment to Intense Customer Focus, our Detroit clients rely on our teams to provide outdoor activations for special events, such as the draft. From tulip and pansy displays to installing the DET sign and working from 12 to 8 a.m. after the events to remove picnic tables, our crews and services are greatly valued.

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Topics: Customer Focused