Team members at the branch have Monday, Wednesday, and Friday calls with account managers and production managers. These simple and brief phone calls are used to help clarify scheduling errors and increase client communication, while also allowing everyone to come together better as a One BrightView team that serves our customers.

Topics: Collaborative Culture

Through collaborating with their Tree Care team, a prospecting partnership now exists to more efficiently achieve profitable growth for the Dulles Branch. Their One BrightView approach has the team’s arborists sending their Tree Care work lists to the branch’s Business Developers. Team members at the branch then take that list and reach out to the Tree Care customers to see if they need further landscaping services. This approach recently led to a $50,000 piece of business.

Topics: Collaborative Culture

Every Wednesday, Account and Branch Managers from seven branches in Maryland, Tree Care, and Irrigation log onto a Microsoft Teams call for two hours of enhancement proposal writing. It’s a freestyle collaboration where all questions are welcomed and no detail is too trivial. It’s a true community where successes are shared and challenges are met with empathy and encouragement. Together, we’re creating a culture of collaboration, one enhancement proposal at a time.

Topics: Collaborative Culture